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Excellent / Top Service

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The Five Star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in the BizRate's Customer Certified Ratings Program, Yahoo Shopping Merchant Rating System and Epinions.com.  Nearly all customers who have ordered from that store have given it the highest ratings. A Top Service 5 Star Rating ensures over 95% of our customers have rated us as having excellent service.

Lapis Lazuli World began, in 1999, participating in the Yahoo! Merchant Rating System where the customers who have previously ordered, could rate Lapis Lazuli World. A rating form is automatically sent by Yahoo INC. two weeks after an order has been placed. Our customers have given us their highest rating. Yahoo INC. reviews these customer ratings, and has given Lapis Lazuli World their highest top 5 Star Rating. Nearly all of our customers have rated Lapis Lazuli World as having excellent service. Read for yourself, actual customer comments, further down this page:

Read what our customers have to say about us!

I ordered a Cosmic Moment charm, expecting just to get the pendant.  I was surprise to see that included a personalized natal chart booklet.  I loved it, although I sure wasn't expecting it... Very Very NICE!!!    Missy Brown

User-friendly website, great price, prompt delivery, good packaging, lovely bracelet. Thanks!   Janet Parker

Shopping on line with Lapis Lazuli is a great experience. On line information is easy to follow.   Carla Theobald

All I can say is that the item was just beautiful.   Karine Cefaratti

The first shipment arrived with no contents and had been opened. It appears it was opened and material either lost or stolen at the USPS. When noticed, Lapis Lazuli World, without question, forwarded another shipment promptly. I would certainly order again from Lapis and will recommend them to my friends.  Marjorie Walton

I just received my merchandise!  It is absolutely gorgeous!!  The Lapis cross, the Lapis cross ring, and the Lapis heart shaped stud earrings are everything I expected and more!!   Mary Kariotakis

I will absolutely order again, I've already gotten three products and thay are equally as beautiful as they looke don the web page.  Kudos!   Jody Knaap

Good products - will buy again.  Bob Hardy

Very good quality jewelry, better than I expected.   Robert Parks

Quality of the product is superb!   Kari Cahoy

These lapis beads are the most beautiful I've seen, incredibly quality for the price. I would definitely recommend this merchant.   Patricia Canivan

I had a problem on my end with my address and they corrected it promptly and kept me notified of the process.  I was very pleased.   Sandra Rodriguez

The ordering went very smoothly and the person I sent it too loved the pieces. Thanks!   Leanore Checchi

I received my orders and I love them, they are truly beautiful and unique!!!   Erica Babayan

Good communication, timely delivery and BEAUTIFUL Lapis jewelry. Thanks!   Mary Patnaude

Excellent Web site and the service was first class. Always a pleasure to recommend good online services such as this one Arthur Sneeden

When ordering is easy, prices are fair, and shipping is as expected, you do not need customer service in the traditional sense, and that adds up to an excellent experience.   David Dyer

The jewelry ordered was unique and my 16 year old son was very happy with it. It came in the mail right on time. Ill browse this site frequently to look for new things.   James Tester

Luckily I found Lapis Lazuli World and was very pleased with the variety of beautiful jewelry at astonishing prices. My order came within the promised time in excellent condition and I am very happy with my purchase. I recommend this web store to anyone wanting to add to their Lapis collections since you will get much more for your money at Lapis Lazuli World. Thank you! J Moseley

Just what I wanted....and faster than expected. The quality of the merchandise is very nice. The shipping was very fast. Great online shopping experience.   Kimberly Minix

I am thrilled with my purchase and the service I received from the company was excellent. The item is exactly as I had expected it to be and I certainly would order from this merchant again.   Tony Varti

Another great buy from their website.   I ordered from their site before and I wasn't disappointed with the bracelet at all with my most recent purchase.  My girlfriend gets lots of compliments on the other products i have bought from them, and has already gotten a few already, after only having it on a day or so...if you want to get some quality, unique and no everyday Blah type jewelry, go check them out.   Peter Hartmann

My experience with Lapislazuliworld has been very good. Great quality merchandise, just as I ordered. Fast delivery straight to my door. I enjoyed the whole process. Ill be back soon. Thanks   Martha Mosley

Great stone quality and great price. When i contacted them with questions they responded instantly. Thanks   Kimberly Veiss

Overall great experience!  Ida Bejaran

The Necklace was received in excellent condition and as described. Necklace was shipped and received as stated on the web site in fact I received the product in 6 days, instead of the 8-15 days that the Lapis Lazuli World site said. I will difinitly will do business with Lapis Lazuli World again. Gary M. Truman

They were very helpful in correcting my shipping sddress.  I will trust shopping here again.  Donald Spangler

Customer Service was very professional, efficient, and friendly.  Donna Wach

Beautiful products!  Erica Pond

I have received the product that I had purchased, and am very happy. Product was not misrepresented, and was as pictured. Thank you for your assistance, and Ill be sure to return to your store.  Lynn Zuehlke

Excellent!!!! Thank you!! Linda Schoenauer

Daniel had drawings made to my specifications, emailed them to me and let me choose the one I liked best. Then, within just a few days, I had my necklace. Its gorgeous! Daniel was a delight to work with on this. He answered every question I had. I would certainly buy from them again.  Dawn Gould

I ordered a tie pin for my husband for Valentines Day. I was very pleased with the ease of ordering, the speed of the delivery , and the quality of the product.  Elizabeth Layne

Excellent quality goods!  Stewart Haight

I received my Cosmic Moment Charm last night: I LOVE IT, IT IS BEAUTIFUL, thank you, I'm quite please and plan on showing it off to all my friends and co-workers. Diane Ewing

Shopping on line with Lapis Lazuli is a great experience. On line information is easy to follow. Carla Theobald

User-friendly website, great price, prompt delivery, good packaging, lovely bracelet. Thanks! Janet Parker

Have been very pleased with the jewelry, which is why I am a return customer. Ina Ish

I ordered 2 rings. One was lapis the other was rhodocrosite. Breathtakingly Beautiful stones and Craftsmanship!! I would order again. Also a Special Thanks to Daniel Pizarro. Christina Hauk

I ordered the "Cosmic Moment Charm" and loved the book that was included, it was a surprise!!! Karls Bassett

All I can say is that the item was just beautiful. Karine Cefaratti

I received my special order lapis necklace yesterday and I am very happy with it. It is just what I expected and the service I received from this company was excellent. I hope to buy more jewelry from them in the future. Thank you, Jacquelyn Pohler

I redecorated the ugliest bathroom ever with a few Lapis Lazuli tiles...I feel now like Cleopatra. The tiles brighten up everything. Wendy "Cleo" Sabds

I ordered with some hesitation...but I received the prettiest brooch I ever saw! The craftsmanship is superb; the stones are brilliant and the care for details enormous: the brooch even has a security top closure, to protect you from being pinched. Haydee Mayers

My necklace has better quality Lapis Lazuli than my great mother's heirloom! Her necklace had Afghan Lapis, and is does not have the deep shade my necklace displays! Sandra Prendergast

Top quality. Fast shipping and very beautiful jewelry !!! Even for Mexico that has such marvelous silver craft... ! Georgina Greco

I'm a Catholic priest and have a lapis node on my chalice that is exquisite. Ironically it's from Afghanistan, where I know the finest lapis mines are. Yet the lapis in this ring is also very fine--dark in color, minimal white streaks and flecks of pyrite. Very beautiful. I've heard that Chilean mines are not the same as Afghan mines, but I'm impressed! All the best in your business. Edward Seton Fittin

Rating: Excellent Comments: I called inquiring about my order because it seemed to be taking a long time. Imagine my surprise when my order was shipped overnight from Chile along with a beautiful apology informing me that they did not want me to wait for them to track the original order. I received excellent service and I appreciate it. The "catalog" pictures do not do the jewelry justice. The pieces I purchased are beautiful! I would not hesitate to order from them again. I think I will go order something right now . Mary Jane Brady

I needed a gift in a hurry and they responded by contacting me via telephone and helping me to expedite the delivery. Thanks. David Crawford

Finally a site dedicated to Lapis Lazuli which I love. Great site! I love it! Aida Embra

Thank you for so quickly answering all my questions. The earrings were even more beautiful than pictured. Thanks! Lynne Moore

I never though that lapis lazuli could be so beautiful. I never take my necklace off. Corinne Misoux

Thank you for making my mother's birthday so special. She loved her earrings and the gift was beautifully wrapped. Your site is a 10! Michael Uribe

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